999 Emergency line to be replaced by new app

The 999 emergency service is to undergo a drastic revamp, the HSE has announced.

Currently any Irish citizen experiencing an emergency can ring 999 or 112 for ambulance, fire and police services.

However, from 1st October the line will be discontinued and replaced by the new Emerge-n-Z app.

“As we enter the digital age fewer and fewer clients are contacting us by phone,” said a HSE spokesperson. “2022 is all about online presence and that’s where the Emerge-n-Z app comes in.”

The app, which will be available for Android and Apple devices, will allow users to summon the emergency services at the touch of a button.

“It couldn’t be easier,” said the HSE spokesperson. “Just download the app, verify your email address and you’re ready to go!”

The HSE has confirmed that users can register using existing Facebook or Twitter accounts, and that they were working on Instagram and TikTok compatibility.

“Contacting the emergency services can be daunting, especially for younger people. That’s why we’re encouraging them to submit their request through a curated Instagram shot or TikTok dance routine. It’s your app, your way. Get creative!”

The HSE has also moved to address concerns from Age Action Ireland, stating them that they are also working on an additional tutorial app for the technologically challenged older generation.

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